During the month of November, I continued my work with the Crisis Textline. Due to the upcoming holidays, there are usually spikes in the number of texters that use the text-line and the added impacts of COVID-19 this year means that there will likely be even higher numbers of people texting in due to the higher stress levels and impacts that living through a pandemic can have on a person. I conducted most of my volunteer hours after Thanksgiving and I saw extremely high numbers of people waiting to speak to a crisis counselor, along with extensive waiting times. Most of my time this month was helping people come up with coping mechanisms or plans to deal with feelings of loneliness or relationship issues that are exacerbated at the moment due to the holiday season and social isolation caused by COVID-19. This has become one of my favorite volunteer activities because it truly helps me learn how to assist someone in creating their own solutions rather than me just sayi...